Privacy Policy

Last updated: [08/25/2025]

At Kerf Metals, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us when using our website and services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, shipping/billing address, and payment details when you request a quote, place an order, or contact us.

  • Project Information: Drawings, CAD files, and specifications provided for fabrication services.

  • Technical Information: IP address, browser type, operating system, and browsing behavior on our website (via cookies and analytics tools).

2. How We Use Your Information

Your information may be used to:

  • Provide quotes, fulfill orders, and deliver services.

  • Communicate with you about projects, updates, or support inquiries.

  • Process payments and maintain accounting records.

  • Improve our website, services, and customer experience.

  • Send occasional marketing communications (you may opt out at any time).

3. Sharing of Information

We do not sell or rent your personal information. We may share data only in the following cases:

  • With trusted third-party vendors (e.g., payment processors, delivery services) who assist in order fulfillment.

  • If required by law, regulation, or legal process.

  • To protect the rights, property, or safety of Kerf Metals, our clients, or others.

4. Data Security

We implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website uses cookies and analytics tools to understand visitor behavior and improve performance. You may adjust your browser settings to block cookies, though some site features may not function properly.

6. Data Retention

We retain client and project data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or request deletion of your personal information.

  • Opt out of marketing communications at any time.

  • Request a copy of the information we hold about you.

To exercise these rights, please contact us at the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “last updated” date revised accordingly.

10. Contact Us

For questions about this Privacy Policy or how your data is handled, please contact:

Kerf Metals